Booking Policy

Booking & Terms

Booking Process

Booking your adventure with us is simple and secure. To confirm your tour or trek:
Inquiry: Contact us through our website, email, or phone.

Tour Confirmation

Our team will provide a detailed itinerary and pricing. Deposit: A deposit is required to secure your booking. The remaining balance is due before your trip.

Confirmation:

Once payment is received, your booking is confirmed, and you’ll receive a travel confirmation and receipt. Payment Methods

We accept multiple payment options for your convenience, including

Bank transfer
Mobile money
Credit/debit cards
PayPal (for international clients)
Cancellation & Refund Policy
We understand that plans can change.

Travel Insurance

We highly recommend all travelers purchase travel insurance to cover unexpected events, including medical emergencies, trip cancellations, or lost belongings.

Our cancellation policy is as follows

More than 30 days before departure: Full refund minus administrative fees
15–30 days before departure: 50% refund
Less than 15 days: No refund, but date changes may be possible subject to availability

Health & Safety

Your safety is our top priority. All our tours follow strict safety guidelines, and our guides are trained in first aid and emergency response. Travelers should ensure they are in suitable health for their chosen activities.

Important Notes

Tour prices are subject to change due to seasonal variations, park fees, or fuel costs.
We reserve the right to modify itineraries due to weather, safety, or unforeseen circumstances.
Clients must carry valid identification and necessary travel documents.
Ready to book your adventure? Contact us today and let’s create your unforgettable journey!